Few Executives Use Telephone, Survey Reveals

Executives today may be just as likely to make introductions as small talk around the office water cooler. That’s because they are spending less and less time conversing with colleagues by phone and in person, a new survey shows. Only 13% of managers polled use the telephone as their primary means of communication, down from 48% five years ago; just 14% rely on face-to-face meetings, compared with 24% five years ago. Instead, email has become the most common form of dialogue at work, according to 71% of respondents.
The survey was developed by OfficeTeam, a staffing service.